A firm hires a new employee whose only duties are answering phones, filing paperwork, and occasionally relaying a customer's stated order details to a registered representative for entry. With respect to FINRA registration, this employee is:
Correct answer: B. Purely clerical or ministerial employees are exempt from registration, but that exemption is narrow. Accepting or relaying a customer's order is not clerical unless it happens occasionally, the registered person is genuinely unavailable, and that registered person promptly calls the customer back to confirm before the order is entered. Miss any of those conditions and the exemption is lost.
Why not the others?
- A (clerical never requires registration, no conditions): This overstates the exemption. The moment order-taking becomes routine, or the confirmation step is skipped, the person is no longer within the clerical carve-out.
- C (must register as a principal): Relaying order details to a registered rep is not a supervisory function and does not require principal registration.
- D (firm must register as a broker-dealer): The firm is presumably already a registered broker-dealer; the question is whether this individual employee must register, not whether the firm's own registration is at risk.
The line between clerical staff and someone who must register turns on function, not job title. A receptionist who takes 'buy 100 shares' calls is doing registered-rep work unless the narrow transcribe-and-confirm safe harbor applies, and a Series 24 principal has to build that discipline into hiring and training so unregistered staff never drift into order-taking.