Account Closure Procedures

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What this video covers

  • Why a customer can close at any time, why written instructions matter, and why the firm cannot block a transfer
  • How the Automated Customer Account Transfer Service (ACATS) works: 3 business days (not calendar days), and why the receiving firm initiates the transfer
  • When a firm can fire a customer, including Customer Identification Program (CIP) and Anti-Money Laundering (AML) failures, plus the 6-year record retention rule for closed accounts
  • How margin account closures differ from cash: debit balances settled, short positions covered, and forced liquidation if the customer does not pay
  • The exact procedural order on death of an account holder: cancel open orders first, then freeze the account, then await the certified death certificate and letters testamentary
  • Why Joint Tenants With Rights of Survivorship (JTWROS) bypasses probate while Tenants in Common (TIC) shares pass to the estate
  • How escheatment works under state law, the typical 3 to 5 year dormancy window, and why dividend and interest payments count as account activity

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This video's complete written lesson is free to read in the CertFuel app, no signup wall. When you're ready to drill the topic, the full Series 7 course adds adaptive practice questions and spaced-repetition flashcards.

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