A customer asks the firm to move assets from an IRA at another custodian into an IRA at your firm. The assets will pass directly between the two custodians without being distributed to the customer. How should operations classify this movement?
Correct answer: B. A transfer is a movement of retirement-account assets between custodians or trustees. Because nothing is distributed to the customer, this is a transfer, not a rollover.
Why not the others?
- A (rollover): A rollover involves a distribution to the customer followed by reinvestment into another eligible retirement account. There is no distribution here.
- C (required minimum distribution): An RMD is a mandatory distribution out of the account, not a movement between custodians.
- D (journal): A journal moves cash or securities between accounts on a single firm's own books, not between two custodians.
The outline explicitly warns against treating transfers and rollovers as interchangeable. Operations has to identify which movement the customer is requesting, because the processing, documentation, and tax treatment differ.