Broker-Dealer Supervision: WSPs and Office Inspections

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What this video covers

  • Why a "reasonably designed" supervisory system does not require perfection, and why one missed violation does not automatically mean system failure
  • What written supervisory procedures (WSPs) must specify: the responsible individual, the supervisory activities, the frequency, and the documentation manner
  • Why WSPs must be updated promptly when business changes, and where copies must be kept
  • The three office types (Office of Supervisory Jurisdiction (OSJ), branch office, non-branch location) and which activities bump a location into the OSJ tier
  • How inspection timelines work: annual for OSJs, annual for any branch that supervises another location, and at least every three years for all other branches and non-branch locations
  • Why a supervisor generally cannot supervise their own activities or report to someone they supervise, and the unavoidable-conflict documentation exception
  • Why electronic complaints and internal communications are treated identically to paper for principal review purposes, and who retains final responsibility

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