Other Recordkeeping Requirements

What this video covers

• Why customer account information retention uses a dual trigger, 6 years after each update plus 6 years after account closure, and why purging from the open date is non-compliant
• When discretionary authority requires a dated manual signature rather than an electronic checkbox, and why "manual" is the only safe answer on the exam
• What essential facts and written principal approval are required before an account name or designation change on an order ticket is valid
• Why pre-authorized negotiable instrument records must be kept 3 years after the authorization expires, not from the date it was granted
• How written customer complaint files must be maintained in a separate file at the Office of Supervisory Jurisdiction (OSJ) for 4 years
• How the 6-4-3 memory framework maps customer account information to 6 years, complaints to 4 years, and negotiable instrument authorizations to 3 years
• Which records override the default 6-year FINRA retention period and which use alternative triggers entirely