Client Data Gathering
Chapters in this video
What this video covers
- The four required Customer Identification Program (CIP) items for natural persons (name, date of birth, residential address, government ID number) and why CIP is an anti-money laundering (AML) check, not a suitability analysis
- The critical exam distinction between CIP (who are you?) and the full suitability profile (what do you need?)
- Why standardized questionnaires alone are insufficient for establishing a complete client profile, and how interviews uncover behavioral inconsistencies
- The mandatory components of an Investment Policy Statement (IPS) and its role as the governing document for all recommendations
- Why the IPS is a living document that must be reviewed and updated before any portfolio changes after a client's major life event
- How a recommendation can become unsuitable even when the investment itself has not changed, if the adviser fails to update the IPS and reassess suitability
Read the full lesson, free
This video's complete written lesson is free to read in the CertFuel app, no signup wall. The complete Series 65 course also includes adaptive practice questions and spaced-repetition flashcards, free through December 31, 2026.