Customer Disclosures

What this video covers

• Why the margin disclosure, SIPC information, and BrokerCheck notice form a permissible combined annual mailing, and why omitting any one flyer is still a discrete violation
• The five specific risks that must appear in the margin disclosure statement, and the trap that annual delivery is required not just at account opening
• What SIPC information must include (name, address, website, telephone number), and that non-SIPC members cannot misuse the SIPC name or logo
• Why the extended-hours trading risk disclosure is one-time and pre-trade, not annual, and what lower liquidity, higher volatility, wider spreads, news announcement risk, and lack of NMS protections mean for exam fact patterns
• The three requirements for a compliant predispute arbitration agreement: highlighted statement before signature, copy delivered within 30 days of signing, and no limitation on class-action rights
• How street name creates the proxy-forwarding obligation, that the firm must vote per the beneficial owner's instructions, and the limited routine-matter exception to the no-vote-without-instructions rule