Know Your Customer and Suitability

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What this video covers

  • Why know your customer (KYC) is purely fact-gathering and does not require any unsuitable trade to be violated
  • How KYC covers account maintenance, not just account opening, and what failing to update records means for the firm
  • The two-step framework: KYC gathers the profile, then suitability applies that profile to evaluate recommendations
  • The three stacked suitability obligations: reasonable-basis, customer-specific, and quantitative
  • Why reasonable-basis suitability can be violated before any customer is even pitched
  • What actual or de facto control means for quantitative suitability, and the turnover rate and cost-equity ratio red flags
  • How the institutional customer exemption works, what $50 million triggers, and which suitability layers it does and does not waive

Read the full lesson, free

This video's complete written lesson is free to read in the CertFuel app, no signup wall. The complete Series 24 course also includes adaptive practice questions and spaced-repetition flashcards, free through the end of 2026.

Read the Free Lesson โ†’ free ยท no signup wall