Retention Periods for Books and Records

What this video covers

• Why every retention mandate is a two-part fact, duration plus trigger, and why memorizing only the number guarantees a wrong answer
• Which records carry a life-of-the-enterprise retention period with no start date and no accessibility requirement
• The specific six-year buckets: what starts at creation, what starts at account closing, and what resets on every update
• The three-year transaction records and the critical difference between first-two-years accessibility versus whole-period accessibility
• How compliance manuals and regulatory examination reports trigger their clocks and why they must stay easily accessible for all three years
• The two different six-year rules for account cards versus updated customer account information and why the exam deliberately traps students who merge them
• The four-year written customer complaint record and the negotiable-instrument authorization rule: conduct first, then three years from expiration